Introduction
Learnoix is an AI-powered study assistant built with privacy-first principles. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using Learnoix, you agree to the practices described in this policy.
Who We Are
Learnoix is an AI-powered study assistant application developed and operated as an independent product. References to "we", "us", or "Learnoix" in this policy mean the Learnoix application and its developer.
For questions about this policy, contact us at: support@learnoix.com
Information We Collect
We collect only what is necessary to provide the service:
- Account information
- Your email address and display name, provided when you create an account via email or Google Sign-In.
- Authentication data
- Managed securely by Firebase Authentication. We never store your password.
- User-generated content
- Topics, AI-generated summaries, flashcards, and quiz materials created within your account.
- Usage and learning data
- Study streaks, XP points, quiz accuracy, and activity data used to personalise your experience and generate study recommendations.
- Avatar selection
- Your chosen in-app profile image, stored as a number reference — not a photograph.
- Device and technical data
- Basic technical information such as browser type and operating system, used to ensure the app functions correctly. We do not track your precise location.
How We Use Your Information
We use your information solely to:
- Create and manage your account
- Generate AI-powered study materials from documents you upload
- Track your learning progress and personalise study recommendations
- Maintain your streaks, XP, and gamification data
- Improve the reliability and performance of the service
- Respond to support requests
We do not use your data for advertising, third-party profiling, or any purpose beyond delivering the Learnoix service.
Document Processing and AI
When you upload a document, its text content is sent to OpenAI's API to generate study materials. The original document content is processed in transit and is not permanently stored on our servers. Only the AI-generated outputs (summaries, flashcards, quizzes) are saved to your account in Firebase.
OpenAI processes content in accordance with their own Privacy Policy. By uploading documents to Learnoix, you acknowledge this processing.
Data Storage and Security
- All user data is stored in Google Firebase (Firestore), hosted on Google Cloud infrastructure in the EU/US.
- Firebase security rules ensure you can only access your own data.
- All communications between the app and our servers use HTTPS encryption.
- Authentication is handled by Firebase Authentication using industry-standard security practices.
Your Rights
You have the right to:
- Access — view all data in your account at any time within the app
- Delete — permanently delete your account and all associated data from Profile → Delete Account. Deletion is immediate and irreversible.
- Correct — update your profile information within the app at any time
- Export — request a copy of your data by emailing support@learnoix.com
- Object — contact us to raise concerns about how your data is used
If you are based in the UK or EU, you also have rights under UK GDPR and the Data Protection Act 2018, including the right to lodge a complaint with the ICO (ico.org.uk).
Data Retention
We retain your data for as long as your account is active. When you delete your account, all personal data, topics, and generated content are permanently and immediately deleted from our systems.
Children's Privacy
Learnoix is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has an account, please contact us immediately at support@learnoix.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page and, where appropriate, by notifying you within the app. Continued use of Learnoix after changes are posted constitutes acceptance of the updated policy.
Contact
For any privacy-related questions or requests:
Email: support@learnoix.com